Confidential Message
This channel is intended for submitting a confidential message if you become aware of violations by the Bank (its employees) of the laws of the Republic of Kazakhstan, the Bank’s internal regulations, or of corrupt activities.
What should be reported
- violation of the legislation of the Republic of Kazakhstan;
- violation of the Bank’s internal documents;
- misuse of corporate resources / abuse of authority;
- forgery / falsification of documents;
- fraud, corruption, embezzlement, misappropriation;
- violation of professional ethics, corporate behavior, threats or physical violence;
- сonflict of interest, acceptance of gifts;
- disclosure of confidential information;
- disclosure of insider information;
- preferential treatment of LSBОО / related parties;
- money laundering / financing of terrorism.
What should not be reported
- complaints about working conditions;
- settlement of personal or legal disputes.
For a comprehensive and objective review of the report, we recommend providing details of the violation (the violator’s full name, the time period, and detailed circumstances of the violation).