+7 (727) 258 77 11for clients within the RK or abroad (24/7)
7711for clients within the RK (24/7, toll-free for mobile)
acb@alataucitybank.kz – for overdue debt settlement inquiries only (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)- info@alataucitybank.kz – for general inquiries (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)
A universal banking licence No. 1.1.998.132 dated 14.07.2026 for conducting banking and other operations has been issued by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market.
License No. 3.3.259/48 for activities in the securities market, dated 03.07.2025, was issued by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market