| Gulmira Dzhanibekovna Dzhumadillayeva | Chairman of the Management Board | Every last Friday of the month | 17:00–18:00 | 242 N. Nazarbayev Ave., Almaty | 7711 (звонок с мобильного)
+7 (717) 258 77 11 |
| Alan Erikovich Dzhabayev | Deputy Chairman of the Management Board — Chief Financial Officer | Every last Friday of the month | 15:00–16:00 | 242 N. Nazarbayev Ave., Almaty | 7711 (звонок с мобильного)
+7 (717) 258 77 11 |
| Shiddat Jamalbekovich Shermatov | Deputy Chairman of the Management Board | Every last Monday of the month | 17:00–18:00 | 242 N. Nazarbayev Ave., Almaty | 7711 (звонок с мобильного)
+7 (717) 258 77 11 |
| Sharaf Ibragimovich Aliyev (Problem Loans) | Managing Director | Every first Tuesday of the month | 17:00–18:00 | 242 N. Nazarbayev Ave., Almaty | 7711 (звонок с мобильного)
+7 (717) 258 77 11 |
| Daniyar Akatuly Kukanov (Problem Loans) | Director of the Problem Loans Collection Department | Every first Tuesday of the month | 17:00–18:00 | 242 N. Nazarbayev Ave., Almaty | 7711 (звонок с мобильного)
+7 (717) 258 77 11 |
| Gulnara Orazalyevna Balakhmetova (Corporate and Medium Business) | Managing Director | Every first Tuesday of the month | 17:00–18:00 | 17D Syganak St., Astana | 7711 (звонок с мобильного)
+7 (7172) 770 855 |
| Dinara Rakhimovna Kombayeva (Retail and Mass Business) | Managing Director | Every last Monday of the month | 17:00–18:00 | 36 Al-Farabi Ave., Almaty | 7711 (звонок с мобильного)
+7 (717) 258 77 11 |
| Aida Serikovna Koibakova (Retail and Mass Business) | Director of the Customer Care Department | Every last Monday of the month | 17:00–18:00 | 38 Kunaev St., Almaty | 7711 (звонок с мобильного)
+7 (717) 258 77 11 |