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Notifications

24

On changes in tariffs for the services provided to Private Banking individual clients

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67

Dear Mastercard World Elite Private Banking Cardholders

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68

Approval of the amendments and additions to the standard form of the Bank Deposit Agreement of an individual, Private Banking client

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71

For Mastercard World Elite Cardholders of Private Banking! Fast Track and Airport Transfer services in the new Mastercard Travel Pass application

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104

Approval of Amendments to the Depositor Notification Form

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62

Approval of amendments and additions to the form of the Notification of an individual client who has concluded a bank account agreement and/or a bank deposit agreement

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89

On changes in tariffs for services rendered to Private Banking individual clients

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390

Changes to Access Conditions for Card Privileges: Visa Infinite, Visa Signature

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+7 (727) 258 77 11for clients within the RK or abroad (24/7)
7711for clients within the RK (24/7, toll-free for mobile)
acb@alataucitybank.kz – for overdue debt settlement inquiries only (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)
info@alataucitybank.kz – for general inquiries (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)

Conditions and procedure for debt settlement Website Use Rules Privacy Policy

A universal banking licence No. 1.1.998.132 dated 14.07.2026 for conducting banking and other operations has been issued by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market.

License No. 3.3.259/48 for activities in the securities market, dated 03.07.2025, was issued by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market