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Notifications

22

Dear Mastercard World Elite Private Banking Cardholders

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30

Approval of the amendments and additions to the standard form of the Bank Deposit Agreement of an individual, Private Banking client

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35

For Mastercard World Elite Cardholders of Private Banking! Fast Track and Airport Transfer services in the new Mastercard Travel Pass application

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80

Approval of Amendments to the Depositor Notification Form

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39

Approval of amendments and additions to the form of the Notification of an individual client who has concluded a bank account agreement and/or a bank deposit agreement

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60

On changes in tariffs for services rendered to Private Banking individual clients

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269

Changes to Access Conditions for Card Privileges: Visa Infinite, Visa Signature

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43

Notice on the Procedure for Automatic Renewal of the Elite+ Deposit

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+7 (727) 258 77 11for clients within the RK or abroad (24/7)
7711for clients within the RK (24/7, toll-free for mobile)
acb@alataucitybank.kz – for overdue debt settlement inquiries only (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)
info@alataucitybank.kz – for general inquiries (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)

Conditions and procedure for debt settlement Website Use Rules Privacy Policy

License for banking and other operations No. 1.1.35 issued on 18.07.2025 by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market

License No. 3.3.259/48 for activities in the securities market, dated 03.07.2025, was issued by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market