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Comprehensive individual banking service agreement with amendments
Effective from: 25.02.2026Published: 10.02.2026
PDF
Tariffs of Alatau City Bank JSC for the services provided to individual clients
Effective from: 19.01.2026Published: 05.01.2026
PDF
Notification of Deposit guarantee
Effective from: 01.01.2026Published: 05.01.2026
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+7 (727) 258 77 11for clients within the RK or abroad (24/7)
7711for clients within the RK (24/7, toll-free for mobile)
- acb@alataucitybank.kz – for overdue debt settlement inquiries only (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)
- info@alataucitybank.kz – for general inquiries (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)
License for banking and other operations No. 1.1.35 issued on 18.07.2025 by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market
License No. 3.3.259/48 for activities in the securities market, dated 03.07.2025, was issued by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market