Skip navigation
Voice Assistant
  • For individuals
    • Products

      • Loans
      • Deposits
      • Debit cards
      • Salary project
      • Transfers
      • Safe deposit boxes
      • Commercial papers
      • Bonus program
      • Kaspi QR
    • Services

      • Insurance
      • Currencies
      • Investments
    • Bank

      • About the bank
      • FAQ
      • Documents
      • Branches
      • News
      • Correspondent banks
      • Careers at the bank
      • Public reception
    • More

      • Property for sale
      • Procurement
      • ESG
  • For business
    • For business

      • Alatau City Bank Tole
      • Loans
      • Deposits
      • Investments
      • Correspondent banks
      • Tariffs
      • Ösim magazine
      • Banking
      • Other products
      • Branches
      • Online banking
  • Private
    • Private

      • News
      • Exchange rates
      • FAQ
    • Products

      • Transfers
      • Deposits
      • Debit cards
      • Safes
      • Commercial papers
en
Қазақша
Русский
English
Voice Assistant
en
Қазақша
Русский
English
  1. Homepage
About the bank
History
Documents
News
Management
Correspondent Banks
ESG
Compliance

  • Actual
  • Archive
  • PDF

    Comprehensive individual banking service agreement with amendments

    01.04.2026
    Effective from: 17.04.2026
  • PDF

    Bank deposit agreement of an individual, Private Banking client

    22.01.2026
    Effective from: 30.01.2026
  • PDF

    Notification of depositor

    Effective from: 19.03.2026
Bank
  • Online loan
  • Bonus program
  • Refinancing
  • Baytaq deposit
  • Pay card
  • Salary project
  • Property for sale
  • Financial literacy
  • Certification center
  • Careers at the bank
For business
  • Acquiring
  • Business loan
  • Ösim magazine
  • Other services
Insurance
  • Compulsory car insurance
  • Life insurance
  • Property insurance
  • Voluntary car insurance
  • Carrier’s liability
  • Travel insurance
  • Other services
Investments
  • National company IPOs
  • Online trading
  • Investment funds
  • Investment academy
  • Pension assets
  • Investors’ social network
  • Other products

Online loan
Bonus program
Refinancing
Baytaq deposit
Pay card
Salary project
Property for sale
Financial literacy
Certification center
Careers at the bank

Acquiring
Business loan
Ösim magazine
Other services

Compulsory car insurance
Life insurance
Property insurance
Voluntary car insurance
Carrier’s liability
Travel insurance
Other services

National company IPOs
Online trading
Investment funds
Investment academy
Pension assets
Investors’ social network
Other products
    • About the bank
    • Contacts
    • News
    • Documents
    • Currency rates
    • Branches
    • Correspondent banks
    • FAQ
    • Compliance
    • Checking electronic documents
    • +7 (727) 258 77 11for clients within the RK or abroad (24/7)

    • 7711for clients within the RK (24/7, toll-free for mobile)

    • acb@alataucitybank.kz – for overdue debt settlement inquiries only (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)
    • info@alataucitybank.kz – for general inquiries (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)
      Conditions and procedure for debt settlement