Dear Clients!
Please be informed that the Payment Card Use Rules were supplemented with the payment card CVV/CVC code issue conditions to be effected starting from July 10, 2023.
You can read the Payment Card Use Rules in the Documents → Cards section.
+7 (727) 258 77 11for clients within the RK or abroad (24/7)
7711for clients within the RK (24/7, toll-free for mobile)
acb@alataucitybank.kz – for overdue debt settlement inquiries only (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)info@alataucitybank.kz – for general inquiries (Monday to Friday, 9:00 AM to 6:00 PM, excluding public holidays)License for banking and other operations No. 1.1.35 issued on 18.07.2025 by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market
License No. 3.3.259/48 for activities in the securities market, dated 03.07.2025, was issued by the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market