Frequently asked questions

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The Baytaq deposit can be opened in the  mobile application or in the branch of the  Bank if you have the multi-currency card of the  Bank. A resident of the Republic of Kazakhstan must have an identity document with him.

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The Baytaq deposit can be opened in tenge, dollars, euros and rubles. 
Deposit interest rate:
• in tenge: 13.8% (up to 14.7% of the AEIR) for a period of 3 months; 13.7% (up to 14.6% of AEIR) for a period of 6 months; 13.2% (up to 14.0% of AEIR) for a period of 12 months,
• in US dollars - 1.0% (up to 1.0% of AEIR) for a period of 12 months,
• in euros - 0.0% (up to 0.0% of AEIR) for a period of 12 months,
• in Russian rubles - 1.0% (up to 1.0% of AEIR) for a period of 12 months.

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Baytaq deposit can be opened in tenge - for 3 months, 6 months and 12 months, in foreign currencies (USD/EUR/RUB) - for 12 months.

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The minimum amount for opening the Baytaq deposit is 1000 tenge, 50 dollars, 50 euros, 2000 rubles, depending on the currency of the deposit.

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It is possible to make an unlimited number of Baytaq deposit per client.

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It is possible to withdraw funds from Baytaq deposit up to the minimum balance with the preservation of the accrued remuneration.
There are several ways to withdraw / transfer funds from Baytaq deposit:
1. From the cash register in the Bank's branches
2. Make the transfer in the  mobile application to your card and withdraw from ATM.
If the specified current account using a payment card is different from the deposit currency, a partial payment of the deposit is made using the conversion rate established in the Bank at the time of the transaction.

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Prolongation of Baytaq deposit is automatic, unlimited number of times for the same term at the remuneration rates in force on the date of extension, subject to the terms and conditions set out in the Comprehensive Personal Services Agreement of individuals.

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Since January 1, 2018, the bank automatically withholds tax from depositors who opened Baytaq  deposit”  using a foreign person's passport due to changes in the Tax Code of the Republic of Kazakhstan in case of:
• paying interest on a monthly basis
• early closure of the deposit
• extension of the deposit period
Non-residents are required to pay a tax in the amount of:
• for citizens of countries with preferential taxation - 20%
• for citizens of other countries-15%

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Yes, interest is accrued on the Baytaq deposit regardless of the seizure.

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Not limited up to the minimum balance amount with preservation of the accrued interest.  Return of the Deposit shall be made not later than 7 (seven) calendar days from the date of submission by the Depositor of the application for early return of the term deposit.

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  • In case of early termination of a deposit opened for a period of 3 months, interest is not paid. 
  • In case of early termination of a deposit opened for a period of 6 months, no interest is paid. 
  • If the deposit is held for a period of 12 months: up to 6 months - no remuneration is paid, over 6 months - for the actual holding period.  
  • If the deposit is held for 24 months: up to 12 months - no remuneration is paid, over 12 months - for the actual holding period.

Return of the Deposit shall be made not later than 7 (seven) calendar days from the date of submission by the Depositor of the application for early return (closure) of the term bank deposit. 

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Baytaq deposit can be closed in the  mobile application or in the  Bank branch. When applying for early termination of Baytaq deposit in the  mobile application, the funds will be transferred to the selected payment card/account immediately.

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Interest rates for prolongation of deposits: 
• in tenge for a period of 3 months - 13.8% (up to 14.7% of the AEIR), for a period of 6 months - 13.7% (up to 14.6% of the AEIR), for 12 months - 13.2% (up to 14.0% of the AEIR), for 18/24/36 months - 7.5% (up to 7.8% of AEIR),
• in US dollars for a period of 12 months - 1% (up to 1% of the AEIR), for 18/24/36 months - 0.1% (up to 0.1% of the AEIR),
• in euros for a period of 12/18/24/36 months - 0.0% (up to 0.0% of the AEIR),
• in Russian rubles for a period of 12/18/24/36 months - 1.0% (up to 1.0% of the AEIR).

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Baytaq deposit is an object of guaranteeing deposits of individuals in the amount of up to 10,000,000 tenge, in foreign currency: up to 5,000,000 tenge.

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